Never send a caller to voicemail again.
After-Hours Carla answers your business phone when you can't at night or during daytime overflow answers questions, collects clean contact details, and emails you a concise summary for every call.
Call anytime to experience Carla in action
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Why it matters
Don't just take our word for it. Here's what the data says about missed calls and business impact.
Missed calls = missed revenue
Roughly 22% of business calls go unanswered. Many callers simply dial the next result.
Voicemail doesn't convert
Studies cite ~80% of callers sent to voicemail don't leave a message.
Speed-to-lead wins
Responding within 5 minutes can 10× your chances vs. waiting an hour or more.
Phones still matter
~70% of Americans use phone support, and 75% prefer talking to a person for service issues.
After-hours volume is real
After-hours calls to small businesses have risen ~18%, and even a modest 6% of new enquiries coming after close can swing monthly revenue.
What After-Hours Carla does
Answers your business line after hours
Route your main number to Carla when the office is closed—or immediately when the line is busy—so callers talk to a friendly voice instead of a beep.
Holds a natural conversation
Carla greets, answers common questions, captures name, number, and reason for calling, and can offer next steps or appointment options. Multilingual by default.
Sends a clean email summary for every call
You receive an 8 a.m. digest (and optional instant notifications) with caller details, intent, urgency, and recommended follow-up—so nothing slips.
Simple dashboard control
Set business hours, opening statement, fallback answers, escalation rules, and priority tags. Toggle overflow rules per day.
Challenges We Solve
| Problem | Carla's solution | Business benefit |
|---|---|---|
| Calls hit voicemail after close. | Always-on AI receptionist answers and captures full details. | More qualified opportunities; fewer lost leads. |
| Staff miss calls while assisting in-office customers. | Overflow routing sends calls to Carla after X rings. | Protects CSAT; no more "we kept calling and no one answered." |
| Voicemail boxes filled with half messages. | Structured call summaries with name, phone, email, consent, and next step. | Faster callbacks; cleaner CRM notes. |
| Slow response kills conversions. | Instant engagement + auto email nudges for 5-minute callbacks. | Higher conversion; "speed-to-lead" advantage. |
| After-hours inquiries growing. | Night coverage without adding headcount. | Win business your competitors miss. |
Who uses After-Hours Carla
Dentists, real-estate teams, HVAC/repair, veterinary clinics, towing, legal intake, clinics—anyone who gets valuable calls outside 9–5 or can't afford to miss daytime rings.
How it works
Simple setup process to get Carla answering your calls in minutes.
Point your phone number to Carla
After hours or after N rings. Keep your existing carrier.
Carla answers with your script
Handles FAQs, collects contact info, and confirms consent.
Email summary & dashboard log
With transcript snippet, sentiment, urgency tag, and callback CTA.
Premium Concierge
After-Hours Carla AI Voice Receptionist
FAQ
Common questions about After-Hours Carla and how it works.
Will callers know they're speaking with AI?
We open transparently ("Hi, this is Carla, the virtual assistant for …"). Clear disclosures build trust and keep compliance clean.
What happens if Carla can't answer?
She collects details, flags urgency, and emails you the summary. You can set custom fallbacks per topic.
Can I keep my current phone number?
Yes. You simply forward after hours or after N rings; no number porting required.
Is this HIPAA/SOC 2 compliant?
Interworky is designed for privacy and can be deployed in compliant environments; contact us for a BAA/on-prem options.
How fast are summaries delivered?
Instant notifications are available; daily 8 a.m. digest is default.
Request Early Access
Be among the first to experience After-Hours Carla. Get 50% off your first month with code HEYATX.