Interworky
  • Home
  • Introduction to Interworky
  • Getting Started
    • Account Setup Guide
    • LM Studio (Self Hosted LLM)
  • Integration
    • Integration to WordPress WebSites
    • Integration to Wix Websites
    • Integration to Squarespace Websites
    • Integration to Next.js Websites
    • Integration to React Websites
  • Integration Django Websites
  • Features Overview
    • AI Agent Customization
      • Website Sync
      • Naming & Personality
      • Profile Picture
      • Opening Statement
      • First Message
      • Custom Knowledge Base
      • Customizing the Theme
      • Knowledge Files
    • Capabilities
      • Managed Capabilities
      • Custom Capabilities
      • Importing Custom Capabilities via Postman Collection
    • Interworky Dashboard
    • Interworky AI Agent
    • Post-Visit Survey AI Agent
    • Appointments System
  • Support and Resources
Powered by GitBook
On this page
  • 1. Requested
  • 2. Scheduled
  • 3. Attended
  • 4. Feedback Pending
  • 5. Feedback Collected
  • 6. Cancelled
  1. Features Overview

Appointments System

Learn more about Interworky appointment system

PreviousPost-Visit Survey AI AgentNextSupport and Resources

Last updated 5 months ago

Interworky’s Appointment System streamlines scheduling and communication between businesses and clients. Below, you’ll find a breakdown of the different appointment statuses and what each one means.

Start your free trial now at

Appointment Statuses explained:

1. Requested

The client has requested an appointment in the early morning, morning, afternoon, evening. You can review and set a time for the appointment or cancel the appointment request.

2. Scheduled

The appointment time has been confirmed, You can still update the time if needed.

If the appointment is due, an Attended action will appear for you to confirm the client's attendance.

Clicking on Attended will open a confirmation pop up to confirm client attendance

3. Attended

The client has attended the appointment.

You can request feedback from the client after their visit by clicking "Collect Feedback", the client will receive an email and sms to provide their feedback.

Feedback requests can be sent once per day

4. Feedback Pending

The client has been asked to complete a post-visit survey.The status will remain "Feedback Pending" until the survey is filled out.

5. Feedback Collected

You’ll receive a notification when the client submits their feedback.Use this feedback to improve client experiences and boost your organization's reputation.

6. Cancelled

The appointment has been cancelled by the organization.Cancellations can be made for both requested and scheduled appointments.

Notifications are sent to both organization and clients via SMS and email for all status changes.

Notifications for Every Update, Both the organization and client receive real-time email and SMS notifications for all status changes, keeping everyone informed throughout the process.

Start your free trial now at

If you have any questions about the Interworky Appointment System, please reach out to our support team at . We're here to help!

https://interworky.com
hello@interworky.com
https://interworky.com
Appointment "Requested" Status
Appointment "Scheduled" Status (Appointment time is not due yet)
Appointment "Scheduled" Status (Appointment time is due)
Appointment "Scheduled" Status (Attendance confirmation pop up)
Appointment "Attended" Status (Feedback request wasn't sent yet)
Feedback Collection Confirmation pop up
Appointment "Feedback Pending" Status (You can resend the survey once a day)
Page cover image